Returns & Exchanges
At PIEZO, we stand behind the quality of our high-performance electronics and offer a 30-day window for returns or exchanges on all items in original condition. We aim to ensure your technology meets your highest expectations with a seamless and transparent resolution process.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the electronic device in its original manufacturer packaging, including all cables, manuals, and accessories to ensure a full refund.
Affix Shipping Label
Print the prepaid shipping label provided via email and attach it to the outside of your package, ensuring any old shipping labels are fully covered.
Inspection and Refund
Once our technicians receive and inspect your device for functionality, we will process your refund or ship your replacement within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing